This review is very personal to me.
While I was on vacation, my basement flooded, and we needed some basic baseboard heating removed. I called someone who was “highly recommended,” but unfortunately, the job was not done correctly. Even worse, I was left terrified and told that unless I spent $6,000 on additional work, my house could potentially burn down at any moment.
Thankfully, my husband said, “This just doesn’t sound right,” so we called Beacon Light.
Within an hour, they had a master electrician, Dustin, at our home. From the moment he arrived, Dustin restored my faith in people.
He patiently walked me through everything. Even though it wasn’t a large job, he spent hours explaining our options. What meant the most to me was when he said, “I don’t want to sell you anything you can’t afford if you don’t need it.”
That kind of honesty and compassion is rare.
Dustin left, but when I had another question later, he called me back and reassured me that everything was fine and that we could take care of things a little at a time.
Then he said something I’ll never forget: “Please remember that we at Beacon are always here—not just to sell you things or fix things, but we’re also here to talk things through with you.”
Thank you, Dustin, for your kindness, patience, help, and honesty. You made a difference for me today—not just by doing your job, but by making me feel safe and cared for during a very stressful situation.
I am incredibly grateful. Thank you, Beacon Light, for having people like Dustin on your team. ❤️
Heather Bolden
