Your Beacon of Excellence

I am a first-time customer of Beacon Home Service which is also a company recommended through Angi List. My electrical project required the installation of two exterior 20 Amp GFCI outlets to power my driveway snow melting mats. Mr. Friday (the electrician) arrived on time and completed the installations. He was the utmost professional, extremely knowledgeable, and also friendly/personable. He answered any questions I had and made sure that my mats were properly connected to the outlet and working. With another snowstorm expected to arrive within the next 48 hours, I am very pleased that Beacon Home Services was able to schedule, quote, and complete the electrical installation job within a matter of a few hours—same day service!! 🙌🏽🙌🏽 I was also impressed by the quality and level of customer care and service provided by Nina and Rebecca (Beacon Home Services staff members). They were very informative. professional, friendly, and responsive in keeping me updated on who (the electrician) would arrive and when he would arrive at my home. All onsite work and communication were done concerning the ongoing pandemic, so safety measures were observed and practiced… and appreciated. I will definitely use Beacon Home Services again! I have quite a few electrical home improvement projects on my “to do” list, and I am confident in hiring Beacon Home Services to assist me in the future.

Scheduled and completed work within a day of my first call. Technician was friendly, knowledgeable, and efficient. Highly recommend.

Zach and Joseph were great. They arrived within in the window quoted. Listen to the issues, did a review of the house, created some options. Did the work discussed in a professional and timely manner.

My wife and I wanted to have an EV charger installed in our house. The layout of our home presented some challenges, but we went with Beacon to do the work, and we are glad we did! Over the course of a week as we evaluated our options, I spoke with several different customer support folks and a manager at Beacon. They were all exceedingly helpful, friendly, and courteous. Beacon even recommended a way for us to save money by joining the Beacon Lighthouse Club. Not only did we save money on our project, but we now have a full year of extended benefits from Beacon. We are really happy with our decision. The front end of our project was a superb experience because Beacon treats the customer like gold. On the day of our scheduled work, our technician, Luis, spent 20 minutes with me, answering my questions and evaluating all the options for our EV charger - he showed exceptional patience. Based on my getting better educated thanks to Luis, I decided on a change to what we initially thought we wanted. Luis took this in stride, and said he could work with the change and could still likely finish the project that day. I think he encountered some unexpected challenges, but he never said anything about them and just kept working...and working...and working. After spending 9 1/2 hours straight on the job, he picked up and was hauling a vacuum cleaner into the house so he could finish the clean up. By this time, it was 7:30PM and we told him to please go home and we would be happy to finish the vacuuming. Throughout the 9 1/2 hours that he worked here, Luis remained friendly and professional, we were happy to have him working in our home. Although the project necessitated that Luis cut some holes in our ceiling (which he told me when we evaluated options), he was very careful in how he did it and made sure there was no permanent damage. We have fewer repairs than we thought we would, a testament to his professionalism and his extra work. We feel like Luis took the time to make sure we understood the pros and cons of each option, and we are very, very happy with our final choice. Luis is a real credit to Beacon. Keep him, and take care of him!

Needed to replace my tankless water heater. Ray from Beacon gave me an accurate quote with a good price. Ray himself performed the job and did an excellent job. It was a pleasure working with Beacon and will definitely hire them again. A+++