Mary answered my call yesterday, and arranged for Jonathan, one of their techs, to come today. He arrived on time and assessed our problem (no hot water). He offered 3 alternatives and helped me with the decision. We opted for a new replacement unit by the same manufacturer as the original, because it lasted almost 30 years. Jonathan had the new unit delivered, and he completed the installation-all today. The installation was neat and tidy, and he left the area spotless! Very professional! I would use them again!

Larry Oliver

The office personnel Kristina was very friendly and professional over the phone. Korham did a great job resolving my issue and also very professional and friendly

Susan Wisler

Beacon performed electrical work and plumbing work at my house. Mary and Kristina were terrific with scheduling, with answering questions and for keeping me informed and updated in my appointments. Cesar (plumbing), Mack (plumbing) and Friday(electrical) were all professional, friendly, knowledgeable and did great work. They gave me valuable information in regard to the systems in my house and what I might need done in the near future. They also gave me estimates for possible future work. It was quite helpful and was not at all a hard sell situation. I would happily have any of these men at my house again. Highly recommend them and Beacon

Kelley wells

John was on time, polite, knowledgeable and successfully diagnosed the problem. He made several options and recommendations and explained the pros and cons of each. I ended up choosing his recommended replacement toilet (instead of the one I thought I was going to buy) and I am very happy with the service I received. John replaced my old toilet with a brand new Gerber brand toilet. He came out with an estimate the first day and completely replaced my toilet and the emergency water shut off valve the very next morning. His work was clean and impeccable making sure everything was done properly. Scheduling was easy and Beacon Home Services were excellent with communication and dispatching. They called to let me know both times when the technician was on the way. I will definitely be using them for additional work and will request that it be performed by John.

Richard Mayo