Our Most Recent Customer Reviews

We had some unexpected electrical safety tasks that needed to be completed and I called Beacon Home Services as they were recommended in the Five Star rated Fairfax County Guidebook. I spoke to Sam initially and he was so empathetic and helpful. They got me on the schedule quickly. Day of, Rebecca was informative on when the technician would get here. Gabriel was the technician who came to do our work and he was kind, thorough, and helpful. My knowledge is limited and he helped me form a plan that made sense and fit a budget I was comfortable with. After he left, Rebecca called to ensure everything went well and ensured I received some additional information that I needed. I would highly recommend Beacon Home Services for anyone needing electric work done at home and would 100% use them again if I need to!

My electric panel was failing and Beacon got me up and running with a new upgraded panel less than 36 hours after my first call. Rebecca was quick to coordinate everything and Milton was able to give me a great explanation of my different options and price points. Love my new and better electrical panel!

Very informative John was amazing and took his time explaining all our options.

Christian and Mary provided excellent service. Showed up on time and diagnosed additional problems that needed immediate attention. My original concerns weren’t actually any problems and Christian did an excellent job explaining everything. I would definitely you this service for any electrical problems moving forward.

5+ stars for Beacon Home Services!! I seriously cannot say enough good things about my experience.

First, Mary was AMAZING. I had accidentally confirmed the wrong date, and she went above and beyond to help me find a time that worked. She absolutely did not have to take the extra time to call around, figure things out, and then get back to me, but she did. I really appreciated that level of customer service before anyone even came out!

Today, I was scheduled for an electrical troubleshooting appointment and Dustin was our technician. I had an unknown electrical issue in my business space that had been causing me a LOT of stress. Dustin was incredibly knowledgeable and, for the first time, someone was actually able to clearly explain what the issue was and what needed to be done.

Even better, he helped me figure out the best way to get everything taken care of quickly and in a way that worked for my business and budget. There was no pressure and no trying to sell me things I didn't need. He was patient, answered my million questions, and genuinely made sure we were taken care of.

I can't say enough about how much peace of mind that gave me. They also potentially saved me from a much more costly problem that could have seriously impacted my business.

I would recommend Dustin and Beacon 100 times over. This is exactly the kind of company you want to find when you're running a small business and need people you can trust. I absolutely plan to use them again for anything and everything I can at my business.

Thank you Mary, Dustin, and Beacon!! ⭐⭐⭐⭐⭐+

Sean Brando was excellent. He is not only a great and conscientious plumber, but very courteous and engaging. Thank you

Quick, friendly, Professional service. Cristian was great. Very knowledgeable. Highly recommended.

Mary was quick to let me know who was coming and when. Nelson was easy to talk with and let me know what was happening with the fan in our attic.

I just started using Beacon last year, and I’m super impressed with everything about them. Mary is super helpful with scheduling and text updates, and Kevin was very knowledgeable and friendly. Their prices are really fair for the work too.

Mary (scheduling) and Master Electrician Shawn made sure that a very small repair was taken care of promptly and efficiently. Many thanks to both.

Thank you, Beacon Home Services, for swiftly and effectively helping us with kitchen faucet and toilet tank repairs.

Craig was able to rewire our overhead kitchen light and get it working once again. Rebecca listened to me when I told her I needed a repairman here in the morning. I appreciate that.

Gabriel was the electrician that came out to us next day in the morning. He was knowledgeable and gave me all the information to understand what happened and why. Thanks for the quick work to get my home office back up and running.

We had a problem with fuse and electrical in our whole house and Cristian was amazing with details about each fuse and current. He stayed for the whole day to fix our problem. He also explained everything in detail and also changes our whole circuit breakage. He did our whole house electrical inspection as a complementary service. He is excellent at his job. I’ll always recommend him for any electrical plumbing and HVAC.

John Katsiotis is a true professional. My kitchen sink was clogged he took the time to explain in full detail everything he was doing. I appreciated his knowledge and expertise. He even entertained all my kiddos questions about bees!

Great technician! Quality service b

Very professional electrician! Showed up on time, explained everything clearly, and completed the job efficiently. Mary and Christian work was done with great attention to detail, and they made sure I understood the process.

I had a late night plumbing emergency (sump pump) and Mary of Beacon Home Services were quick to schedule me the next day. Mike, the technician, was extremely professional and knowledgeable…so much so that I immediately became a member of their Lighthouse Club for routine maintance and emergencies. Five star company.

Gabriel was excellent , and i will definitely used Beacon Home Services again

This review is very personal to me.

While I was on vacation, my basement flooded, and we needed some basic baseboard heating removed. I called someone who was “highly recommended,” but unfortunately, the job was not done correctly. Even worse, I was left terrified and told that unless I spent $6,000 on additional work, my house could potentially burn down at any moment.

Thankfully, my husband said, “This just doesn’t sound right,” so we called Beacon Light.

Within an hour, they had a master electrician, Dustin, at our home. From the moment he arrived, Dustin restored my faith in people.

He patiently walked me through everything. Even though it wasn’t a large job, he spent hours explaining our options. What meant the most to me was when he said, “I don’t want to sell you anything you can’t afford if you don’t need it.”

That kind of honesty and compassion is rare.

Dustin left, but when I had another question later, he called me back and reassured me that everything was fine and that we could take care of things a little at a time.

Then he said something I’ll never forget: “Please remember that we at Beacon are always here—not just to sell you things or fix things, but we’re also here to talk things through with you.”

Thank you, Dustin, for your kindness, patience, help, and honesty. You made a difference for me today—not just by doing your job, but by making me feel safe and cared for during a very stressful situation.

I am incredibly grateful. Thank you, Beacon Light, for having people like Dustin on your team. ❤️

We received excellent help from Beacon Home Services. We especially appreciated their efficiency. They right away contacted us when we submitted a search online. We had a defective water heater that needed replacement. They came almost immediately to our house and the next day the new water heater was in place and fully functional. Everything went smoothly from scheduling, thanks to Mary, to the actual installation by the crew, thanks to Sean and Maurice. We particularly appreciated that Sean took the time to answer all our questions and explain in details when we were not clear about the process. All in all a fantastic job was done and we highly recommend their services.

Excellent customer service. Rebecca and Kevin were punctual and very knowledgeable about the issues. He completed the job and cleaned up the area. We are very pleased and definitely recommend their services.

The technician, Friday, was great. The job was done well, and he was both professional and friendly. I would hire them again.

Responsive//On-Time//Professional quality work.

The Tech (Nelson Mota) was very friendly and performed in a very technical manner. Installation of the outdoor electrical outlet on my deck was aesthetically and professionally completed.

Rebecca did an excellent job coordinating our job request. Hernain and Nathan were on time, polite, technically proficient, and efficient. Job site was left clean. Great job and highly recommended!

Dustin Lawhorn and Rebecca did an absolutely fantastic job. Thoughtful and easy to work with from start to finish.

Nelson was great! Very knowledgeable, very personable, and super efficient. What should have taken 2 days was completed in 1. He was very thorough too…cleaning up before leaving.

John was fantastic!! Very knowledgeable and helpful!! Mary was also very helpful and polite in scheduling the service!

Kevin was great

We thought that we needed a new attic fan. However, the technician from Beacon Home Services informed us that the fan was functioning properly. We appreciated his honesty which for us is extremely important in choosing a reliable home services company. This company was efficient at setting up an appointment and letting us know when the technician was on his way.

I called Beacon Home Services about my aging hot water heater. Mary and John Katsiotis provided me outstanding service. Mary was thorough with the scheduling. She provided arrival updates for John, and went above and beyond anything we’ve ever received before. John was incredibly knowledgeable about the installation, and took his job serious. He was elite in the way he conducts himself and handles his workmanship. I am thrilled with the overall service, and highly recommend Beacon for your next home needs. Outstanding company!

Bryce, the technician, and Mary the coordinator were excellent and easy to work with. Bryce was punctual, thoughtful, and knowledgeable. He got the jobs done very efficiently and I would definitely use their services again.

The electrician, Dustin Lawhorn, came on time, worked efficiently, was pleasant, took the time to explain things to me, and discounted the cost of the work done.

Needed to have low voltage transformer and was recommended to call Beacon Lighting. Great customer service with Rebecca in setting up appointment and follow up. The electrician sent to do the work, Hernain, was extremely knowledgeable and listened to what I needed. Excellent work- will call again!

I had the most amazing experience with Milton and Rebecca from Beacon Home. I lost all electricity to my house yesterday and I did not know when it would be back on. I called Beacon Home for an emergency call and Milton (the electrician)was here within 30 min. He was professional, and had all my electricity restored in 30min. I had a tough day and Milton and Beacon home made my day. I would highly recommend them.

Mary, John and Lony were great and professional throughout the process.

Needed several fairly small electrical services. Dustin arrived the day after I called, provided separate estimates for each issue, politely explained the reasoning, came up with good solutions, and contacted his dispatcher to bring over the needed parts and materials, while he proceeded to do the set up work. The parts and materials arrived promptly and all was well and properly completed all on the same day. An excellent first experience with this company.

Christian and Tyler were amazing! Professional, knowledgeable, and great to work with. We hope you appreciate what you have valuable employees they are!

I had a couple of small residential electrical problems—nonworking outlets and ceiling fan—and contacted Beacon Home Services for their high rating. They scheduled a visit for the next day after my call (thanks, Mary!). Dustin arrived right on time and evaluated each problem thoroughly and successfully. I really appreciated that he explained every step and option throughout the appointment and, of course, that he resolved all of the issues. This was a great interaction, and I will certainly contact them in the future.

Shawn and Rebecca were wonderful both setting up and executing the work needed! Everything was done really quick and working perfectly.

Laundry room connections needed replacement. We had previous work done before with Beacon Home Services, and we called them. They provided an estimate and held to it: no additions, no surprises, and quality work from plumbing technician Sean Brando. Rebecca from the office set everything in motion. Great team, would recommend highly.

I called Beacon Home Services about my aging hot water heater. Mary and John provided me outstanding service. Mary was thorough with the scheduling, and John was incredibly knowledgeable about the installation. I was very happy to have found them, and plan on using Beacon for future projects.

I had a water heater emergency and Beacon came to my rescue the very next morning. Sean and the booking agent were so easy to work with. They were extremely efficient and clear on pricing. The manager even ended up coming out to my house to help bring a new water heater the same day.

We had a leak from our main floor to the basement. John from Beacon came over and did a comprehensive investigation

We believe it is a leak in our shower where the plumbing is attached to the back of the shower valve. John L did an excellent inspection to trouble shoot our leak.

Rebecca was fantastic to assist with this appointment.

Kelvin did a great job and he was knowledgeable, courteous and helpful.

Task was to diagnose an electrical problem. Christian was excellent: honest, insightful, and put the customer first.

Beacon Home Services claims that they are a 5-star service company. After my experience with John Katsiotis, I found out that they truly are. The firm says that it will take care of you. It truly does. The company says that it provides upfront pricing. It truly provides unbeatable, no fuss, no muss upfront prices. Beacon Home Services is a firm that does what it says and says what it means. The remarkable thing about this company is that it genuinely seeks to help its customers resolve their plumbing issues. So rare in today’s world.

I was dealing with a pernicious shower leak that resisted my best coaxing. Through Angie’s List, I decided to contact the company. I’ve made the right decision. Beacon home services responded immediately and scheduled me for an appointment the next day in the 8:00 am – 4:00 pm time frame. They didn’t provide me a price over the phone, because they didn’t know what the situation entailed. The next day, the company provided me regular update as to when to expect the plumber. They also sent me the bio of John Katsiotis which I didn’t pay much attention to initially.

Mr. Katsiotis arrived closer to the 4:00pm range, which was fine with me. He introduced himself, then quickly and expertly assessed the leak to ensure that it has not worsen over time nor caused any water damage. He understood that I was a little bit anxious with a leak on my hands; so, he calmed my anxieties by assuring me that he can do this work, and stop this annoying leak. He also provided me an unbeatable price right out of the gate to assure me that he wasn’t about getting me, but helping me resolve the situation. I quickly accepted. John, by his plumbing knowledge, skills and abilities, helped me understand the difference between an amateur and a professional. John is a professional. He did in 30 minutes what would have taken me 8 hours or more to complete. He proceeded swiftly to remove the shower handle, determine the cartridge type it was using and replaced it. He had it in stock. John not only fixed the leak, but also educated me about the importance of simple maintenance that could help avoid an expensive repair bill down the line.

I very much enjoyed working with John Katsiotis of Beacon Home Services. He was outstanding. It was like watching an artist at work. After John finished the job, I read the bio and realized it was not a piece of PR fluff. It was real. They mean every word in that bio. And that’s the thing I have come to learn with Beacon Home Services. They mean what they say and say what they mean.

I very much enjoy working with this company. From the courteous man who responded on the phone, to the updates they provided regularly. The company is geared toward one thing, helping their customers with their plumbing and electrical problems. They understand the customer and really seek to help the customer. A reliable plumbing company is hard to find. When you find one, keep them. This company is a keeper. I plan to use them in the future to help resolve any plumbing, electrical or drain issues.

Update: I recently used Beacon again (July 2026) for a large job. I requested Will and he was available for my project. Will had a gentleman working with him, named Nathan, who was also excellent. Scheduling was easy with Rebecca and communication was great. Pricing was very fair, and the work was done over a period of 2 days. This was yet another great experience and I will continue to use Beacon Home Services for future needs.

I used Beacon again (2nd time this year) and requested Will and Bryce for my job (they were the guys that came out for my first job back a few months ago). Scheduling with Rebecca was efficient and communication was good. Will and Bryce came out again, and did a great job with my new project. Another good experience, and I will use Beacon for future needs that come up. Thanks!

This was the first time using Beacon Home Services. They were excellent. From scheduling with Rebecca to the completion of resolving my electrical issue, everything went well. Will and Bryce were great. They went over my options and helped me make an informed decision. I was charged a fair price. I would not hesitate to use them again in the future.

Air conditioning service

Xavier was extremely helpful and quickly diagnosed the issue. He was also very respectful of our home and took the time to thoroughly explain the problem and the recommended solution. We know who to call when we have a hvac problem issue again.

Nothings better than having someone who knows what their doing! Sean B. Had the know how and the skills.

Last week our sump pump went out and Sean Brando efficiently resolved our problem and was super knowledgeable as well as easy to work with! I highly recommend

First off I wanna give my complete gratitude and thanks to Sean Brando He came in, was very polite, very courteous and professional came exactly what I asked for he was in and out before I could even finish what I was doing the Work look absolutely amazing. He also recommended some other work down the road that I could potentially get done through him and Beacon services, and I just want to congratulate him and extend my biggest gratitude to him and the whole company. Thank you Sean for being the best that you can be. I will definitely be calling Beacon services again but just for you only.

Sean was a really friendly knowledgeable technician. Would recommend again.

Very good service Sean fix it brand new

Sean is an incredibly knowledgeable plumber. He answered all the questions I had and did an incredible job. I would recommend him to anyone.

Needed a fix and Sean was awesome. Personable guy, great work, and knew what he was talking about. Definitely recommend!

The technician Sean Brando was very friendly and very knowledgeable! Would definitely recommend beacon

Muy buen carisma y trabajo recomendado de nelson

Excelente servicio de nelson

Nelson was great

By far the best customer service I have experienced with any service related business. Contacted promptly after scheduling on line by Rebecca. She was so friendly and informative with the details of my appointment and what to expect. On the day of my appointment, Maurice, the electrician was prompt, polite and professional. He took care of my issue and the repair cost was fair. I would highly recommend Beacon Home Services!

Beacon is my new go to for electrical services. I called late in the day yesterday with a concern and was fortunate to reach Mary. She was easy to talk with, very friendly and professional. She lined me up for service this morning with Maurice. He knows his biz and was another friendly and professional face of the company. He thoroughly checked everything to ease my concerns and also installed a surge protector for my home on the spot. Request Maurice as your electrician. I cannot recommend this company enough!

Technician was very helpful and professional. They were quick and on time!!!

Excellent service. Good communication from start to finish. Ended the day with problem solved. My new plumbing provider!

Sean Brando -- good guy! Kept it upbeat and fixed my issue.

Xavier and Angel are best! If you ever need anything HVAC related for your house, don’t hesitate to call them over at Beacon. I had a wonderful customer service experience. They were patient answering any questions I had, didn’t try to “over sell” me on anything, and wanted to make sure I fully understood the cost and timeline before they started working. I highly recommend them!!

Very professional would use again

Good service. Very personable employees. John and Mary were great !

Craig arrived on time. He solved two problems we were having with specific breakers and got us up to code. He did an excellent job.

Kevin was great. Service was fast and no hidden fees.

Once again, Beacon and Dustin have led us out of the darkness! We are upgrading our 60 year old townhouse. Dustin fixed our current problem and recommended the next area of focus to bring our home up to code. Rebecca kept us informed and updated as the recent hot weather put demands on the schedule. We love working with this company! The staff and technicians are skilled, professional and caring! We will definitely use them for our next electrical project!

Xavier, Angel, and Lony did a fantastic job installing a new AC for my townhouse. They found a unit that could fit through my doors saving me the cost of renting a crane. They went above and beyond fighting off an unexpected hornets nest on my roof. The entire crew was professional and polite and explained the work in a way that was easy for me to understand. All of this was done on a day where the air pollution from a wildfire was terrible and yet they worked diligently until it was all done!

Kevin was real pro and knowledgeable saved me from trouble which I did not even know. Company is great, same day service. Highly recommend. Thank you

Proffessional. Friendly. Effective efficent.

Everyone at Beacon is just wonderful! Craig and Maurice are fantastic electricians. And everyone we've spoken with including Rebecca, Amy & Courtney has been top notch. Their work is exceptional. Their customer service is five star! I appreciate their upfront pricing and that they arrive when they promise to and with the parts they need.

Very professional, knowledgeable and dedicated to their trade. Would definitely recommend to family & friends.

Excellent service; prompt, thorough and focused on quality. Will be my go to electric contractor moving forward

Will and Nathan did an outstanding job, they went over the project completely before beginning. Explained every question I had in detail. They finished in record time. I will definitely use Beacon again.

Had a great experience with Dustin today. He came out and replaced one ceiling fan and then installed two new fan setups in different room. He was very professional and helpful and was efficient and clean. Everything look great and we would absolutely recommend!

I’m a happy customer! Kelvin and another gentleman installed a new circuit breaker panel and new breakers in my house, and now I feel at ease knowing I won’t have to worry about future issues the next time I have work done to my house requiring the use of several power tools. They did a great job! I’d use Beacon Home Services again without hesitation.

John (technician) & Mary (scheduling) combined did an outstanding job. Mary was in touch with me multiple times throughout the day so I knew exactly when John would arrive. John was understanding, very knowledgeable and thorough in his assessment of my needs. I'm looking forward to a long relationship with Beacon Home Services because of their performance.

Wow! Love it when you get this level of service. Mary was super professional on the phone and Zac showed up on time, saw what the issue was, did a great job explaining the work needed, and then fixed the issue. All done in 45 mins. Will definitely hire Beacon again!

Beacon was great for what I needed at my home. Rebecca communicated with me and gave me plenty of timely updates on when my technician Shawn A. would arrive. When Shawn A, did arrive, I could tell immediately that he knows exactly what he’s doing, Shawn listened to what my wife and I wanted as far as electrical work, he then gave us some feedback and priced out multiple options for us to choose from. Once we decided, he got right to work and finished our project in less than 5 hours. I would absolutely recommend Beacon for electrical work and will call them with any plumbing or HVAC questions or projects I have moving forward. I found Beacon on Google, and although I don’t always believe what I read on the internet, I do see why Beacon is so highly recommended in the Northern Virginia area. Thank you Beacon for making the whole process easy, and giving me peace of mind about the safety of my families home.

Beacon Home Services provided terrific service from start to finish. Rebecca, the dispatcher, was friendly, responsive, and made scheduling easy. Hernain, the electrician, was professional, knowledgeable, and thorough. He quickly identified the problem, explained everything clearly, and completed the work efficiently. A genuinely excellent experience. I highly recommend them and will use them again!

Beacon Home Services is not new to me. Their staff continues to treat you like family. Rebecca assisted with my appointment for today and Gabriel was a great technician. Both were courteous, very friendly, and solved my problem. Outstanding company!

I put in a request for service on Saturday and was immediately contacted and an appointment was set up for Monday. The technician arrived and quickly diagnosed the problem and, after consulting with me about the cost of the repair, replaced the bad GFCI outlet. I thought the service was great and the repair cost reasonable. I am very satisfied with Beacon and will use them again if I have electrical our plumbing needs at my home.

Kevin did a fantastic job with our outlet installation and breaker panel upgrade. He was up front about the work required during his evaluation and explained all the work he would be doing. The outlet he installed was for a wall mounted tv and he hung the tv and mounting bracket back up despite that not being something we asked of him. Would definitely recommend his services. Thank you Kevin!

As stated prior I used Beacon Home Services again for their plumbing service. Sean was very professional, knowledgeable, and respectful. I received excellent service and he took the time to answer any questions I had concerning the work being completed. He replaced an inside shut off value and outside bib. It was done with little drywall to repair. I will definitely use Beacon Home Services again. Sean thank you for doing a great job.

My service with Beacon Home Services were great. Sean explained everything that he was doing and offered new ideas for my space. He worked quickly and efficiently.

Our A/C went out during a heatwave, and even though they were overbooked, Angel squeezed us in. He was amazing - super professional, super nice, and he identified the issue right away, fixed it, and gave us a lot good tips as to how to keep the HVAC healthy. When I asked for additional quotes, they were sent right away. I would provide more than five stars if I could. This is the third or fourth time I have worked with Beacon, and I have nothing but good things to say about everybody there. Thank you for your help, Angel!

Kelvin our Electrician was great. He was able to find the problem and fix bad wiring that was potentially a fire hazard. The repair was made in a timely manner and I think the price was very reasonable. I will definitely use them again.

We had a great experience with Beacon and our technician, Dustin. Communication about arrival was excellent and Dustin was very professional. He explained the problem and the available options. He diagnosed the problem and replaced the broken attic fan quickly. We could not be happier and would definitely recommend Beacon Home Services!

Called Beacon Home services this morning. I did not get the name of this nice lady who answered the phone. She was very helpful and got us help within few hours. Zachary was the technician who came to help us. What a nice respectful and honest worker this company has. I would label Zachary as equal to a fresh breeze when weather is at 100 degrees outside.
He explained everything in detail, offered us discounts and was very honest in every proposal.
I will keep the name of this company for all my future references and especially will ask for Zachary for any of my and my friends plumbing needs. Thank you so much

Mr Friday, the technician, was excellent and offered alternatives. He replaced the attic fan motor and thermostat. He also explained how the system worked since it had not worked since we moved in 4 years ago. I expect 2-4 degree difference in summer temperatures.

I had a great experience with Beacon and especially with Rebecca and Bryce, the electrician. He was efficient, provided quick service, and took the time to clearly explain what needed to be fixed my kitchen outlets. He also walked me through the different repair options, which helped me make an informed decision without feeling pressured. I also really appreciated Beacon's communication throughout the entire process. They kept me updated every step of the way, making the experience smooth and stress-free. I highly recommend the Beacon Home Services team!

Their service is fantastic! I’m having work done at my home and the workers’ power equipment has been putting a strain on my circuits due to its age. Beacon was able to respond the same day and within a short period of time Staff I spoke with on the phone as well as the technician were professional and very understanding. I’d recommend them highly to anyone seeking services they provide!

Great customer service thank you Gabriel and Rebecca

Xavier did a great job diagnosing the problem with our HVAC issue and addressed the problem immediately, which was important due to the heat wave.

They were very responsive and did a great job. Juan presented all the options for what we needed done and help us understand the best one. Work was completed in a timely manor too. This wasn’t my first time using them and I would gladly use them next time.

Dustin was very professional. Listened to all of my list of things to be done. Cleaned up afterwards. Would use him again.

I have been using Beacon for over a year for electrical and plumbing, and they have been great to work with. So glad they now offer HVAC services too. They just replaced my system and did a great job. Thanks to Mary, Xavier, Angel, and even Bob 😃, for their great communication and customer service. And thanks to David, Ryan, and Andy for their hard work and their respect for my home and my family.

I want to Thank personally Rebecca, Will and Nathan for making my electrical problem go away. All did their part of this experience to my satisfaction.

I had a great experience doing a heavy up (electrical panel) with Beacon, especially because of the incomparable electrician, Chris! They were fast, effective, sociable, and easy to work with.

Christian was prompt, professional, and knew his shit. 10/10 no notes! Will use them again.

Rebecca and Hernain were very professional and friendly and patient with all my questions. They kept me informed and performed the work quickly.

Dustin was great.

I had three different service calls and Mary was great in coordinating them. Andrew was great in resolving a very stubborn plumbing problem! His thoroughness, knowledge, kindness, and persistence paid off! Gabriel quickly resolved my electrical issues. Angel evaluated my AC and performed necessary repairs. All three employees were kind, positive, knowledgeable, and performed their jobs exceptionally well with great customer service! Highly recommend them and Beacon!

Rebecca and Dustin both provided expert, professional, and exceptional customer service. I strongly recommend Beacon Home Services for any HVAC or electrical needs, residential or commercial.

Excellent service, open communication, extremely respectful to our home and compassionate to the situation. Quick turn and excellent service from initial call with Candis to outstanding work from Ceasar. Extremely happy and a new lifelong customer of Beacon thanks to Ceasar and Candis.

Mary was my Beacon contact and kept me up to date on the exact time Chris was to arrive. Chris was excellent in addressing and solving the problems. I have used Beacon for several years and will continue.

Rebecca, Will and Nathan were a pleasure to work with. They are all very knowledgeable in the electrical business and a tremendous asset to Beacon. Will went above and beyond during my video doorbell and transformer installation.

Courtney and Craig were a pleasure to work with. Both are very knowledgeable in the electrical business and a tremendous asset to Beacon.

We recently had our water pressure valve and front hose bib updated, and John Katsiotis did an incredible job. He took the time to explain everything clearly and ensured the work was done perfectly. We will definitely continue to use Beacon Home Services based on their professionalism, thoroughness, and the reassurance they provide when taking care of our home.

Mr.Friday and Rebecca are excellent representatives of Beacon Home Services . Mr. Friday is top notch !

Contact Beacon home services for consultation on electrical and AC issues inna home I just purchased. Rebecca answered the phone, assessed my need and help me get the right technician. We set an appointment. The day of I got a great message not only confirming the time but included a picture and fun bio of the tech. Maurice was great. Reviewed my issues. Made some great suggestions with no pressure or upsell. Very good experience.

Kevin was wonderful! 100% recommend

Excellent experience with Rebecca and Nelson from Beacon Home Sevices. Rebecca was professional and friendly and kept me well updated on scheduling and arrival of the technician. Nelson was also professional and friendly and very knowledgeable. He diagnosed our problem right away and had it fixed in no time. Definitely recommend Beacon!

I was impressed with Milton’s professionalism and how quickly he got the job done. Exceeded my expectations and I’ll definitely be in touch for future services.

Hernain was fantastic. Took the time to explain what he was seeing and breaking it down to several options. He writes is and so the work quickly and left us very happy customers. We will be teaching our to him soon for additional work.

Electrical repair

Professional and responsive group. I worked with Rebecca and Shawn A.
Shawn was super helpful, got the work done in a reasonable time, and very fun to work with. My team enjoyed his humor! We will request Shawn back for future needs at our local animal hospital.

Luis and this accompany are the absolute best. Great workmanship and Quality work at reasonable prices. I love beacon. I will use them anytime I need electrical and plumbing work done. Shout out to Mary ( who scheduled my appointment within an hour of me calling for an emergency service. And shout out to Caesar to help Luis with the project post closing hours and kinda late into the night.
Fixed a leak in my tight hvac closet and installed a new water heater that I was planning on doing in april anyway.
Beacon.
I love beacon as a company and I love the people they hire to work for them.

Nelson was amazing!

We had a great experience with Beacon. From quote to completed project they kept us in the loop as to when out technician would arrive and exactly what work was to be done. Our technician, Christian, went above and beyond to complete our project in a timely manner. We highly recommend Beacon Home Services.

I’m sure they are more expensive but they do excellent work and they clean up after themselves. They show up when they say they will. Mary was very nice to arrange the work and Brandon was very skillful doing the work. I will surely call them again.

Near the end of December, my hot water heater sprang several leaks on a Sunday. In my attempt to locate a plumber that could possibly come out, I made numerous calls. Beacon just happened to be one of the responders. The following day, Andre showed up and assessed the problem. He gave me a quote to replace the hot water heater along with one other recommendation. I called the office that afternoon to set up the project. Andre showed up the following morning as planned. He told me it would take about 3 hours to complete the project. He actually finished earlier. When I came in to see the new hot water heater and all that he had done, I was pleasa ntly surprised. His work was excellent, down to the cleaning up after he had finished. He took the time to explain what was done abd a few installations that my previous hot water did not have. I could tell he enjoys his work, and, for me, that was a plus! Thank you Beacon for excellent service!

Review for Zak Henn (9-11-25)
5 STARS
A very special thank you to Mary who was key in keeping me updated pior to Zak's arrival. Zak and Tom did an amazing job! Zak inspected everything from the kitchen sink and dishwasher to laundry room and 2 bathrooms! I expressed some of my interests before he started. But his inspection went beyond the interests which was very good. Zak is very knowledgeable. He took his time in explaining each item that needed attention. I liked the fact that he asked pertinent questions which let me know that he took his work seriously. Once he did his write-up with the estimates, he gave explanations for each which was helpful for me. After that, he proceeded to do the hot water heater flush. Overall, I was very pleased with the plumbing inspection and the hot water heater flush. Thanks again to Zak, Tom and Mary!

Review for Mr. Friday and Rebecca (6-24-26)
(Five Stars)
A very special thank you to Mr. Friday for the electrical inspection he completed for me today! Many thanks to Rebecca for keeping me updated on when a Technician would be available. She did an amazing job and texted me when a Technician had been assigned and the approximate time he would arrive. This information was helpful because I was in the midst of taking care of some other business. Mr. Friday arrived on time and was very pleasant and cordial. I explained to him that I wanted to do a follow-up on a previous quote I had received from another business. While I did show him what the issues were, he pointed out that one suggested item was the wrong type and that I would need 3 items instead of just replacing the one. He discussed a few other things that I should consider. It was time well spent and I learned a few things in the process. Once he was finished, he confirmed my email address as he would be sending the quotes to me. Once again, thank you Mr. Friday and Rebecca for making this a very pleasant inspection.

Mike was very professional. He checked my issue and even provided information on a possible further project. Mary was also professional and easy to talk to. She noted my issue and provided the right person to fix it. I will definitely recommend Beacon to my family and friends.

Bryce was very professional and knowledgeable. He explained each problem and how he could fix it. Rebecca reached out via text and call to let me know when my appointment window was and as the time got closer would let me know when Bryce was 30 min. out.

Christian & Courtney are probably instrumental in your company's obvious success. Also the women who set up appointments seem to actually enjoy their job and care for future customers, that's important to me.
Thank you
Lynn

Chris was in professional and complete in his proposal. Mary was also helpful in answering my questoons

The technician Andrew did a great job in repairing a bathroom sink that had several leaks. Very professional and knowledgeable about plumbing issues. Mary did a great job with coordinating and communicating the needs required for this particular job. Beacon Home Services is now my plumbing and electrical contractor.

Beacon is great! Mary was wonderful about keeping me updated and ensuring I knew when each technician would arrive — especially helpful since I had two appointments in one day.

Angel (HVAC) came for routine maintenance, checked everything thoroughly, and took the time to explain acceptable parameters, things to watch for, and steps I could take myself to keep everything running smoothly.

Chris (plumber) came out to quote capping a natural gas line and water line ahead of some upcoming construction. He assessed everything quickly, clearly explained the process, and provided quotes covering both the capping and eventual reinstallation.

Everyone I dealt with was fantastic — highly recommend!

Outstanding workmanship! Xavier and Angel were fantastic! Professional, thorough and extremely pleasant! Beacon is lucky to have them!

Everything was great, executed with care and skill. Dustin, the Master Electrician who came to the house was very thoughtful and thoroughly explained his estimate. His work was well thought out, using safety procedures, and executed efficiently. Courtney, who had set up the service for today (Monday) after the original schedule on Friday slipped beyond the window of time I could work with, was awesome 👌! She listened attentively to all that i shared with her about the weight of the fixture and the site condition, a chandelier over the bottom of a staircase with a ceiling 17'10" high. She planned it out to have the Electrician come as first appointment, and to have the second person standing by to come assist as needed. I am well pleased with the service, the team, and the end result!

Mr. Friday is an excellent electrician who figured out our problem and fixed it quickly.

(A/C Replacement) Xavier and Angel were deeply knowledgeable gentlemen and helped me understand what was wrong, the ins and outs of the process, and answered all my questions about how to care for my new system after a quick installation! Tiffany was a great help for scheduling appointments as well.

John K and Brandon M are awesome. Very knowledgeable! They fixed our problem at a very reasonable price. We will be going back to him with future plumbing needs.

Great service and solid work!

Mary and Mike were both courteous and knowledgeable

Beacon’s Electrician did a magnificent job. He was very knowledgeable, professional. And patient. He worked diligently until the job was done correctly. I highly recommend contacting Mary and Dustin at Beacon for your electrical needs.

I gave a five because of the service technician/plumber that Beacon Home Service sent to do the repair. Sean “Marlon” Brando-Smith is a very kind knowledgeable young man that you feel comfortable with instantly. He informed me of my options for the repairs. The pricing seemed high so I went with just the repair in lieu of some part replacements. Sean had the repair done promptly and professionally. Sean deserves all of the compliments he receives. He is a true asset to Beacon Homes Services, they are fortunate to have him.

Sean was very fast and helpful

Beacon has done a great job installing 240 lines and a new heater. Will and Rebecca have been awesome about communication.
I'm certain that I will be calling them again the next time I need an electrician.

I needed an estimate to install an exterior hose bib. My experience with Mary and Mike was exceptional. Mary kept me informed of my appointment and arrival timeframe.
Mike was very knowledgeable and professional, giving me options for such an installation and what to expect from each.

Chris was kind, respectful and worked the entire time he was in my home. He did an excellent job and would highly recommend him.

The entire process was fast, seamless and professional. Bryce and Rebecca were both knowledgeable, helpful and prompt. Thank you, both!

Will did a great job installing new lighting with lots of help from Nathan. Rebecca made sure everything was scheduled properly. Terrific team.

John K is awesome. Very knowledgeable! We will be going back to him with future plumbing needs.

Thanks to Mary at Beacon’s scheduling office their electrician, Dustin, arrived on time and provided a thorough review of our property and made solid recommendations. We are receiving other quotes so will make a decision in a couple of days.

Christian was fantastic. Came out and did the project same day so we could get proper electrical installed for a dryer and a water heater. He was professional, courteous, and cleaned up after himself. Talked to him about other work we want done - intend to use again in the future. Reasonably priced.

Bryce and Nathan did a wonderful job installing new sconce lights and a chandelier in our home. Job was done in one day and work was professional!

Milton was very informative.Rebecca was very courteous and professional.

John was incredible!! He was extremely knowledgeable, and pointed out several plumbing maintenance repairs that should be done. He also noticed that my license was damaged badly from an auto accident last week, and bent it back into shape with his bare hands!!! It was terribly crushed, but John got it straightened out and reattached to my car ! I was astonished!!! He was so kind and helpful, and provided extraordinary service that far exceeded my expectations!! He is a great asset to your company. I have booked another appointment with him for work in July.!

The technician did a great job, very professional. We had a burst pipe connected to the water heater. He replaced the old lines with new, and got us up to code with an expansion tank.

Job well done

Dustin a Beacon Electric electrician is recommended as patient and friendly professional who reinstalled a kitchen semi flush light with the globe. Dustin fixed a wobbling ceiling fan. I called Beacon Electric because their advertising includes remediation of another company’s previous work. Dustin did the work and upon completion went through the function of the light and fan. The previous electrician did not. Beacon Electric coordinates the scheduling with the customer to include that day. Beacon Electric promotes courtesy and professionalism. I will call again.

John has fantastic customer service (ans well as the office staff) and Super knowledgeable. 5 stars+

Incredibly thorough, extremely knowledgeable, exceedingly courteous, and very patient with me and my issue. Nelson is the bomb.com! Caitlin and Rebecca were my "first responders" from my Angi request. They were extremely helpful and very accommodating to some scheduling difficulties that I was facing. Fantastic service from beginning to end. Great team!

My technician, John Katsiotis, was friendly, knowledgeable and efficient. He clearly explained the various choices available to resolve my issue as well as costs involved. Would highly recommend to others.

6/12/26 new review for plumbing services: CHRIS was fantastic! Extremely professional, knowledgeable, thorough and kind. Quickly assessed issues and patiently explained the problem and discussed options to resolve, answering all questions. Completed powder room water shut off valve and flush/fill kits for Kohler toilet, front hose bib replacement, water heater flush, pressure regulator valve upgrade/replacement, refrigerator water shut off valve replacement and advised on several other matters. Total pro - all done extremely well and efficiently in less than 3 hours. Love the 2-year warranty too! Top notch!! I'll be recommending Chris/Beacon to all my friends and neighbors for both plumbing and electrical work. Craig was AWESOME - very professional, thorough and responsive. Reviewed whole home hard wired and battery operated smoke/CO detectors/alarms, patiently provided information, answered all my questions (many) and recommended a replacement plan with best options to update required devices and ensure protection and safety. Appreciated the military discount (5%) and trip/service call applied to work done, and even better , the 10% discount with Priority Service Lighthouse Club Membership (annual) for a nominal additional fee. Nice! Very pleased with the service delivery overall, including the after hours answering team) few things worse than alarms going off all night! And getting a calm pro to help schedule a visit asap to help), competent and kind follow up for same day service arrangements and arrival updates via text, and then top notch performance from Craig. Thank you, Beacon!

Dustin came late on a Friday evening to help with an electrical switch that had gone bad. Garbage disposal would not shut off due to it. He was so pleasant despite what was likely a very long day for him.

I needed an estimate to install an exterior hose bib. My experience with Mary and Mike was exceptional. Mary kept me informed of my appointment and arrival timeframe. Mike was very knowledgeable and professional, giving me options for such an installation and what to expect from each.

Your plumber: Caesar was very polite and helpful. He listened to our request carefully and provided us with a good service.

Courtney and Hernain from Beacon Home Services were awesome fast and professional!! Got me squared away and up and running fast

My service provider Sean was professional and knew his trade well explained everything in detail- I’m happy I reached out to a pro 😊

Milton was very informative.

Professional & experienced technician keep up the awesome work!!

Sean Brando, the plumber, was super-responsive to our needs and requests. He listened and heard and understood the issues and then went about investigating what could be the problem. So very helpful and wonderfully polite. I hope to have him come back again when we have any plumbing needs.

They are polite, professional, and thorough in their work.

I've just had my Pressure Reducing Valve replaced by Beacon Home Service. I was very please with the excellent work performed by Andrew Pratt, he is very knowledgeable about his work, he explained throughly to me about any questions and concerns that I have. Setting up schedule and coordinating time for service is a breeze, Mary always kept me informed of the availability and the arrival time of the technician. Thank you Beacon Home Service, especially, Andrew Pratt and Mary. I will definitely use Beacon Home Service for any future water plumbing services.

Kelvin and Nelson were great. 5 starts

Next day service. Very friendly technician. Did such good work that we are having him back to replace all our ceiling lights.

I had a great experience with John K. today at my LV2 residential property. He quickly diagnosed a leak in my sprinkler pipeline and provided a comprehensive, long-term fix for the issue. Not only was he efficient and knowledgeable, but he was also incredibly friendly and helpful throughout the process. I highly recommend his services!

We lost water to the house from our well about 9:30 at night. We posted an online request to Angi and received a scheduling call from Beacon within 10 minutes. In the morning I received a couple of calls from Mary, letting me know the progress on our tech's arrival. Chris knocked on our door about 10:30 and had the old pump pulled and replaced, new hose and all other parts installed by 5:00 in the afternoon. We were kept informed and updated throughout the process, Chris was courteous, friendly, and very capable.

The team at Beacon Home Service was superb from booking appointment to making sure the technician made to my place and got my job done nicely. Thanks to Rebecca and Kevin for an awesome experience.

We had an outstanding experience with Kelvin Rivera from Beacon Home Services. He came out to resolve an electrical issue we were experiencing, and we couldn’t be happier with his work. From start to finish, Kelvin was incredibly professional and thorough. Before diving into the repairs, he took the time to clearly explain exactly what the problem was, which we truly appreciated. Not only is he a highly skilled technician, but he is also a wonderful person to talk to—we had a great conversation while he was here, making the whole visit a very pleasant experience. He efficiently fixed the problem and ensured everything was done exactly the way we wanted. It is rare to find someone who combines top-tier technical expertise with such genuine, friendly customer service. We highly recommend Kelvin and Beacon Home Services to anyone looking for reliable, high-quality work. Thank you, Kelvin!

Gabriel came to our new house to troubleshoot our electrical issues and provide estimates for a couple new electrical installation s. Within minutes he assessed the problems and applied the appropriate solutions that resolved the problems. We also appreciated his explanations and suggestions. Thank you for sending Gabriel to assist us.

I had a water heater emergency and Beacon came to my rescue the very next morning. Sean and the booking agent were so easy to work with. They were extremely efficient and clear on pricing. The manager even ended up coming out to my house to help bring a new water heater the same day.

Thank you Mary for keeping me abreast of Sean Brando's arrival time. I absolutely love Sean attention to detail and problem solving skills-- wasn't afraid to tap into his boss for additional guidance. I can't tell you how much I appreciate Beacon Home Services for expediting this urgent matter.

Kevin stopped by and gave me some options to review and Amy provided great scheduling service. We also had a plumbing issue to resolve and Cesar was able to come by and help us out. Amy was very proactive and sent us updates to the schedule as they occurred. Great team there at Beacon! New plumbing service to add: today, 12 Feb, after a polite call from Amy, Luis came by to replace our washing machine water shut off valve box with new fittings and did a great job. Beacon continues to provide excellent service. This past Friday, Luis was able to help find a leak from our bathroom. He gave some recommendations and told us to call if we had any issues going forward. Very polite, honest and on time. Mary was also gracious enough to call me after the service to ensure the work was completed. Great team over at Beacon! Plumbing challenge yesterday (June 9th), so with help from Mary at the dispatch office and Mike who stopped by as our plumber, our issues were resolved. Honest assessment and clear pricing was provided as well as excellent work. Thanks!

Shoutout Angel and Xavier!

Loved they were able to handle my plumbing repairs on the spot with parts in their truck. They handled a relatively small job I couldn’t get others to respond to, even though it’s far beyond my abilities.

Technician Jonathan was friendly and knowledgeable and fix my kitchen faucet. Mary in customer service was friendly. Appreciate that!

We are so appreciative of the service we received from Beacon Home Services today (with a special shoutout to Bryce and Rebecca). Not only did Bryce fix the immediate issue (a trash disposal switch) but also attended to other electrical needs we had. The team went above and beyond and we are excited to now consider them as our go-to for electrical repairs and work moving forward. Thank you for your responsiveness and excellent service!

Great service today fr Bryce, quick thoughtful and a reasonable price. Congrats!

I am confident the repairs and replacements will last. Very professional , took time to explain and go through options. would definately have Zach and his appretice Adrian back to do anything in the future

Brando provided terrific plumbing expertise for us. He explained what he planned to do, laid out cost options and didn’t pressure us to do work that we didn’t want to have done.

My experience with Beacon Home Services continues to be very positive I finally got the panel upgrade and surge protector that I got an estimate on a year ago. Rebecca coordinated the installation with Mr. Friday. Friday gave me an updated estimate and scheduled the installation. He was on time, thorough and professional. He explained the changes in how this panel's operation differed from the old one and explained the surge protector . He left my house in much better shape than it was before and I gave feel a lot less stress. Thank you Mr. Friday and Beacon

Mary responded quickly. The service was fast and smooth. Zach and Ayden were professional and polite. They offered me options, I didn't feel pressured. I received good recommendations. Good stuff

This is Jim in Vienna. Kelvin installed a closet sensor light and it works perfectly. He cleaned the area after the installation. Very nice young man. And the update notifications from Rebecca in advance of the installation were excellent. Many, many thanks again to Kelvin and Rebecca. I am a Beacon Lighthouse member which covers plumbing and electrical work.

Bryce was an excellent communicator. He explained everything in great detail and promptly addressed our immediate electrical needs. Highly recommended.

John K did an excellent job taking care of our leaky outdoor faucet . He also provided helpful information and things to keep an eye on as we are on a well. He also tested our water quality. I highly recommend John from Beacon home services and wouldn’t hesitate to call on them again.

Mary and Zak were both courteous and knowledgeable

Personable and efficient crew(Will and Bryce)-I am very pleased with what the job done and will definitely use Beacon again.

Quick, efficient and clean service couldn't be happier than coordinating through Mary and Courtney and the installation by John. Highly recommend!

We had several projects that had been waiting on the todo list. We checked the ratings, and called several companies for quotes. When contacting Beacon, we spoke with very helpful staff (including Rebecca) and scheduled a visit for estimates. Cristian B came out, and quickly assessed our needs. They were competitively priced, so we chose Beacon, and scheduled for the following week requesting Cristian. We are very pleased with the results - work was done professionally, and we feel our electric needs are well cared for. We have found our electrician 😀 Note: The overflow is handled by an AI bot. If that bothers you, you have been informed.

if you guys have any pipe problem, you should call these people. They are one of the best people I never see and I just wanna say thank you.

I had an outdoor electric outlet replaced. Rebecca did a great job setting up the appointment and she kept me well informed about the service window and our electrician’s arrival time. Nelson was on time (actually a few minutes early). He was very personable and explained everything to me re: the quote and options. Once I decided how to proceed Nelson worked efficiently to give us exactly what we asked for at what I consider a reasonable price. Rebecca and Nelson get high ratings from me and represented Beacon well. This was my first experience with Beacon Home Services. I’ll definitely choose Beacon again.